Frequently Asked Questions

---

Yes.  We can take care of seasonal cleanings, trim grass and bushes, water, plant or place flowers, place grave blankets.  Your needs and the regulations of the cemetery guide us.  

Yes, we can honor your loved one.  We can recite a poem, prayer or reading, or deliver a verbal message. Or we can place your note in a sealed envelope on the grave-site.  We can deliver a memento as long as allowable by the cemetery regulations.   We will work with you and research any restrictions within the cemetery.  

The cemetery provides basic maintenance such as mowing the lawn.  Most cemeteries do not perform individual grave maintenance.  

This covers general maintenance/repairs of the cemetery.   

A light cleaning can usually be performed with only water as a follow up to a in depth cleaning.  Our in depth cleanings (called cleanings through our site) utilize a Biological Enzyme cleaner and only need to be performed every couple of years, unless there is heavy staining .  Light cleanings are water only and utilize soft brushes to keep the stone looking clean. 

Yes and no.  If we are delivering a message, flowers, or a gift, then yes we can go on a specified date.  There is a additional fee for going on a national holiday.  We cannot clean 365 days a year.  We can only clean weather dependent usually March - October.   We can do other services year round

We will provide you before and after photos to you and designated family members, as well a report of what was done, what we recommend to be done if anything, approximation of next visit (for those on a multi visit plan) 

As long as it can be located, we will inspect and service it.   Having the plot number and section is very helpful to us.  Most cemeteries have excellent records.  At minimum we need the name of the cemetery,  name on the store, and approximate date of death to research it.  There is an additional fee to research and locate unspecified graves.     

Absolutely.  Pets are member's of our families.  Their graves can be serviced just like any other, subject to restrictions of the memorial park.  

We charge an initial fee of $25 for all new customers to provide you with a detailed inspection report, photo report, and scope of suggested work and pricing.   This fee covers the cost of our initial locating of grave, inspection, review of cemetery restrictions, and travel time.  If you go with with us to perform a cleaning or service, that fee will be applied to that cost.  If you do not use our services that fee will only be returned if the cemetery was in New Jersey within 15 miles of Verona.     

We accept online payments via Paypal or Credit Card payments through Sqaure.  We also accept personal checks.  No work can be performed until check clears.  

We offer discounts for servicing more then one stone in the same cemetery on the same service date;  a repeat customer discount; we offer a senior citizen discount, and we offer a military/veterans discount.  

In lieu of sending flowers at the time of the funeral , you may want to give the gift of future grave site care.  We'll work with you to come up with plan that is specific to the loved ones.  

At this time we do not do repairs of stones.  If it is an issue that falls under the cemeteries responsibilities, we will assist you in submitting a work order to the cemetery.   With every visit, we provide you a detailed report of the graves conditions and any issues found.  We will also supply you photos of every visit.